The Five Deadly Sins of Cloud

Avoid these mistakes when moving your servers to the Cloud

If you’d like to discuss this or other cloud related topics please contact Katie Jose at 800-520-9911 or email kjose@oxfordnetworks.com

Sin#1: Not doing enough due diligence on your cloud provider. . .

You may be considering a big name cloud provider or a smaller player in the industry. Either way, you have to know their practices and be comfortable that they are positioned to truly help you see gains in how you approach IT. Moving to the cloud in a general sense may be a great idea, but as with all things the devil is always in the details. Ask important questions about capabilities, certifications and compliances. Can the cloud provider customize to meet your needs?

Sin#2: Not understanding the importance of network. . .

Many customers assume that their current network will support a cloud deployment. That may or may not be true depending upon the nature of the applications hosted in the cloud. Almost every cloud provider has arrangements and relationships with network companies to help support private WAN connections into the cloud, but does your cloud provider have the expertise to design the right cloud and network solution? Working with a provider that can ensure both the cloud computing infrastructure and the network pieces are properly put in place will help alleviate any potential finger-pointing down the road.

Sin#3: Not fully Understanding the Support Model. . .

Another big mistake that companies make is that support from the cloud provider will be included at no charge. For many, this couldn’t be further from the truth. In fact, some providers have support plans that come at a significant cost but allow only for e-mail support. This may be fine for some customers who have a large IT staff that can troubleshoot most problems internally. However, for the vast majority of customers, that kind of support will fall short. Know what the cloud provider offers and be sure that you’re comfortable with how it works.

Sin #4: Assuming data is protected and that a DR plan is “built in”. . .

It may be true that some cloud providers will keep multiple copies of your data in multiple data centers, or that they run high availability infrastructure. However, that is not a substitute for a proper backup of your data and it does not ensure you’ll have a plan to recover if something goes wrong. Consider threats like failed software upgrades, accidental deletion, ransomware or an outage at one of the cloud provider’s data centers. Do you have a BC/DR plan? If not, don’t assume the cloud provider has it covered. There are plenty of great solutions you can leverage to try and achieve the goal of an uninterrupted business.

Sin #5: Not understanding the security implications . . . .

Some consider the cloud completely insecure, while others assume the cloud provider is taking care of security. Neither of those extreme viewpoints are true. Just as the case with on-premises systems, security is a detailed and concerted effort that you as a customer are ultimately responsible for. That means understanding some of the benefits of security by moving to cloud, and equally making sure that your individual security practices are followed. If you’re in need of comprehensive security analysis and management, then the best approach may be to work with a security firm that can provide the level of expertise your firm needs.

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