Careers

Are you looking for an exciting career in the tech industry? Oxford Networks is hiring!

Oxford Networks is an award winning company that has consistently been recognized as a Best Places to Work Company in Maine. Our company culture is based on our Oxford Networks Values, and is the basis for our decision making, our workplace environment, and our success as a company. We believe that people want to be great and it is our job to empower them to succeed. If we succeed, our employees, customers, shareholders and communities all win. For more information about career opportunities, see below.

Oxford Networks is an Equal Opportunity Employer.

Please Note:
Employment in all positions with Oxford Networks requires the successful completion of pre-employment testing and background checks, to include: Driving Record, State and Criminal Records and Drug Testing.

Account Executive

The account executive will be responsible for prospecting and selling into new accounts, as well as managing and growing any existing accounts. Account executives are the key interface between Oxford Networks and its customers. This person will represent all of Oxford Networks and its products to the customer while consulting to provide total solutions to meet their needs. The scope of responsibility includes prospecting, account management, sales, outbound calling, order processing, all of which contribute to the overall success of the organization.

The Account Executive is a consultative sales person who innately finds and assess an opportunity (even when there doesn’t appear to be one) within a prospect, and finds a solution within our product offering that meets the specific need. The Account Executive is a networker; they are independent and they generate buzz and excitement. They also provide strong management to existing clients and work to continually strengthen and grow their existing base.

JOB DUTIES

  • Self generate leads and identify networking opportunities.
  • Identify sales opportunities. Qualify these opportunities through customer meetings, building customer rapport, working with the sales engineers and establishing mutual interest.
  • Provide quotations and proposal packages to clients.
  • Sell all products to new customers.
  • Build and maintain relationships with the customer and the Oxford Networks team.
  • Keep abreast of industry trends, competitors and current Oxford Networks product portfolios.
  • Make outbound calls to potential new clients.
  • Maintain a high closing ratio to ensure quota attainment and saturation of the product into the market.
  • Attends trade shows, B2B events and seminars. Remain active in encompassing communities.
  • Provide superior account management to existing clients.
  • Grow penetration within existing clients by selling more products and growing existing ones.
  • Strengthen continually the relationship with our clients.

QUALIFICATIONS

Technical Competencies:

  • IT experience/Cloud experience/knowledge strongly recommended
  • General understanding of telecommunications
  • Excellent written and oral communications skills
  • Proficient computer skills
  • Presentations skills

Requirements:

  • Must have drivers license
  • Must pass pre-employment drug testing

LIGHT DUTIES RESTRICTIONS

This position shall perform the following duties if put on light duties restrictions:

  • Make phone calls to prospect businesses
  • Follow up with customers over the phone
  • Prepare quotations for customers and prospects
  • Process orders, changes and other requests from customers

If you have interest please feel free to submit your resume, qualifications and compensation history to Andrea Murphy at amurphy@oxfordnetworks.com

CLEC FTTP Technician

Job Description/Specifications

SUMMARY

This position will require technical skills to support the installation of Residential and Business customers on Oxford Networks FTTP network. This work includes aerial fiber optic and Copper installation & repair, customer premise wiring, and testing high speed data circuits. This position requires a self-motivated person with a positive, customer focused attitude that excels in a fast paced environment.

RESPONSIBILITIES

This is primarily a CLEC support role but will occasionally support the ILEC areas when needed.

Occasional work in the Oxford Networks Data Center on wiring infrastructure, etc.

  • Fusion Splicing fiber drops.
  • Fusion Splicing Fiber Optic Cables: loose tube.
  • Testing & Trouble shooting of fiber optic cables with an OTDR.
  • Repair & Maintenance on Fiber Optic Network.
  • Installation of Aerial Fiber drops.
  • Installation and testing of ADSL, and SHDSL on owned and leased facilities.
  • Work with various equipment vendors or Carriers to resolve service problems.
  • General knowledge of business wiring: CATV, Cat 5, fiber optic.
  • Experience with color codes and terminating copper cables.
  • Programming customer prem equipment, Routers, Iads and ATAs.
  • Basic knowledge of networking and troubleshooting skills (Static IP address, gateway, subnet mask, etc.)
  • Ability to follow written or phone instructions to change a device or network setting (IP address, gateway, subnet mask, hostname)
  • Testing/qualifying high speed data circuits and wans.
  • Installing/testing /troubleshooting T-1 & PRI on traditional and SIP devices.
  • Perform Site surveys & document findings.
  • Perform Flagging Duties.
  • Team orientated ethics with a positive attitude.
  • Maintain accurate records and report them to Dispatch.
  • All other duties as assigned by Supervisor/Manager.

QUALIFICATIONS / COMPENTENCIES

  • FTTP installation experience.
  • Aerial plant installation experience.
  • Customer premise wiring experience.
  • OTDR experience.
  • Must possess excellent communication skills.
  • Basic knowledge of networking and troubleshooting skills (Static IP address, gateway, subnet mask, etc.)
  • Working knowledge of MS Word, Excel, Outlook, Telnet, CLI, GUI and direct connection to equipment.
  • Must be able to lift 50-100 pounds.
  • Must be able to climb ladders and operate a bucket truck.
  • Must be able to withstand all types of weather conditions.
  • Must be able to rotate through a weekly on-call list and be available for emergencies.
  • Must possess a clean Maine Driver’s License.
  • Must pass drug testing and criminal and driving record background checks.

EDUCATION AND CERTIFICATIONS

  • Associates degree or equivalent work experience preferred.
  • Computer knowledge.

LIGHT DUTY ASSIGNMENTS
There is no light duty assignment available for this position.

SHIFT SCHEDULE
This is an hourly position that reports to the Portsmouth office. This role is part of an On-Call Rotation (will require some after hours and weekend work). Travel as necessary throughout Maine and New England.

REPORTS TO
Reports to the Plant & Field Services Manager.

Sales Engineer

Job Description/Specifications

SUMMARY

The Sales Engineer’s role is to provide flexible and scalable technology solutions for new and existing customers in the areas of telecommunications, Information Technology and Cloud based services. This position will assist in all required sales activities to analyze customer requirements and design solutions to fulfill those requirements.

RESPONSIBILITIES

  • Provide technical and design assistance and support to Sales Team for Oxford Networks products and services throughout the entire sales life cycle.
  • Work with clients to develop high level telecommunications and network & compute strategies. Responsible for developing telecommunications and IT solution designs including: Internet, Voice, LAN/WAN, IBM, VMware, SAN, NFS and iSCSI, Backup & Recovery, and Data Center solutions to include collocation, virtualization and storage.
  • Research, understand, document and assess customer’s existing environments.
  • Develop and present technical diagrams and presentations as necessary.
  • Train Sales Team and other Sales Engineers on the entire product line.
  • Work with other departments as necessary in the process of designing solutions including Operations, Engineering, Customer Service, NOC, and IT Solutions.
  • When applicable understand and develop licensing options for the various products and services being offered.
  • Provide outstanding customer service throughout the sales process and develop & maintain strong relationships with customers.
  • Effectively coordinate work / projects and have the ability to manage multiple projects and tasks concurrently.
  • Provide technical review of system configurations to ensure viability of system performance.
  • Strong analytical abilities and professional office experience needed.
  • Ability to work well with business partners, customers and vendors.
  • Demonstrate high degree of initiative and self-guided work management.
  • Provide input and adhere to proper Configuration Management and Standardization practices.
  • Demonstrate strong desire to develop new technical knowledge and professional skills on a continual basis, expected to be a good team player and responsibly deliver results that benefit clients and the team.
  • All other duties as assigned by Supervisor/Manager.

QUALIFICATIONS

  • Business Ethics – Treats people with respect; Keeps commitments; inspires the trust of others; Works with integrity and upholds organizational values.
  • Consultative Selling – Builds rapport and establishes trust; Asks questions to discover client business needs; manages and documents service processes.
  • Negotiation Skills – Clarifies interests and positions of all parties; Adjusts tactics to achieve desired results; Manages conflict, manipulation, and strong emotions;
  • Develops Alternative Options for Mutual Gain – Builds consensus through give and take. Maintain knowledge of solution pricing policies and sales initiatives.
  • Oral Communication – Speaks clearly and persuasively; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills.
  • Presentation Skills – Tailors presentation to audience needs; Engages and focuses attention; Presents information logically and persuasively; Handles difficult questions and situations; Inspires audience to action.
  • Problem Solving – Identifies problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Resolves problems in early stages; Works well in group problem solving situations.
  • Teamwork – Balances team and individual responsibilities; Exhibits objectivity and openness to others’ views; Gives and welcomes feedback; Contributes to building a positive team spirit and continuous improvement.
  • Written Communication – Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively.

TECHNICAL COMPETENCIES

  • Corporate IT infrastructure elements and software applications.
  • Telecommunications products and services as well as service provider architectures.
  • Customer PBX’s and Key Systems – traditional and VoIP.
  • SONET/DWDM transport systems, DS3’s and M13 systems.
  • Virtualization and thin client technologies for desktop and server platforms.
  • Voice technologies including POTS, PRI’s, Channelized T1’s, VoIP, SIP Trunking and Hosted Voice.
  • Network switches, routers, firewalls, TCP/IP, MPLS, BGP, HSRP, RIP, VLANs, DHCP and DNS.
  • General Knowledge of Backup/Recovery and Storage solutions.
  • General Knowledge of DHCP and DNS.
  • Infrastructure as a Service, Storage as a Service, Software as a Service.

EDUCATION AND CERTIFICATIONS

  • College degree preferred.
  • High School diploma or equivalent, and at least five years’ work experience in related field required.

LIGHT DUTY ASSIGNMENTS This position can be performed under light duty restrictions.

SHIFT SCHEDULE This is a salary position that allows the employee to work out of a home office and attend corporate and customer meetings as necessary.  Requires travels as necessary throughout Maine and New England.

REPORTS TO MANAGER – Sales Engineering/Project Management.

We reserve the right to revise duties and responsibilities as the need arises.

If you have interest please feel free to submit your resume, qualifications and compensation history to Andrea Murphy at amurphy@oxfordnetworks.com

Oxford Networks Mission

Oxford Networks enriches the lives of people, businesses, and communities by providing innovative and reliable technology services to customers. Our team of friendly and responsive professionals deliver a unique customer experience that exceeds expectations.


Oxford Networks Vision

Oxford Networks will be the technology solutions provider of choice by: Delivering a customer experience that is responsive, customized, and exceeds expectations. Providing a company culture where talented employees enjoy challenging, rewarding, and fulfilling careers. We believe people want to be great and we empower our employees to succeed. Investing in the communities we serve through technology and support of organizations who work to improve the quality of life. Maximizing shareowner value through execution of sound business strategies.


Oxford Networks Values

Integrity – Oxford Networks adheres to a strict moral and ethical code of business behavior.

Truth – We value honesty and transparency in all our interactions.

Risk Taking – Healthy risk taking is encouraged for the well being of the organization.

Uniqueness – Oxford Networks is receptive to new ideas and new ways of thinking in order to be sustainably unique.

Selflessness – We are generous with praise, resources, and support for customers, employees and our communities.

Trust – Oxford Networks creates a culture of trust where employees, customers, and stakeholders are treated with respect.

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